Terms of use

1. Who we are

MadHaul is operated by Barnaby Everett, a sole trader established in the United Kingdom.

MadHaul is a sole trader rather than a limited company, so there is no company registration number. It is not registered for VAT, so no VAT is added to the prices shown on this site.

For legal notices and complaints, write to support@madhaul.app.

2. Using MadHaul

MadHaul is a tool for tracking resale inventory, generating listing text, estimating resale values and reporting profit. It is built for the United Kingdom market: prices are in pounds sterling and the AI is asked for UK values. There is no currency or region setting.

You need an account to use it. You are responsible for keeping your sign-in details secure and for everything done through your account. Give us an email address you can actually receive mail at — it is how we would reach you about your account.

Minimum age: you must be at least 16 to use MadHaul.

3. What you can and cannot do

Use MadHaul for your own resale activity. Don’t attempt to break, overload or work around the service, don’t use it to produce content that is unlawful or that infringes someone else’s rights, and don’t resell or redistribute access to it.

You are responsible for complying with the rules of any marketplace you post to. MadHaul gives you text; where you put it, and whether it meets that platform’s policies, is your call and your responsibility.

4. The six disclaimers

These are the positions taken inside the app, restated here in full.

4.1 Not affiliated

MadHaul is an independent tool. It is not affiliated with, endorsed by, or connected to Vinted, eBay, Facebook Marketplace, Depop, Gumtree or Shpock. Nothing on this site or in the app should be read as implying a partnership, endorsement, integration or official status with any of them.

4.2 No automation

MadHaul does not post, automate, or interact with any platform on your behalf. It does not log into any marketplace account and holds no marketplace credentials. You always copy and paste manually. The listing URLs stored against your items are links you pasted in yourself.

4.3 AI output is provided as-is

Listings, prices and item details generated by AI are provided as-is, with no guarantee of accuracy. You are responsible for reviewing everything before posting it. Price figures are estimates produced by an AI model from its own knowledge — they are not market data, not drawn from sold listings, and not a live price feed of any kind. The AI can be wrong, and sometimes will be.

4.4 Not financial advice

Profit, margin, ROI and pricing figures are calculations based on the numbers you enter. They are not financial, accounting or tax advice. If you need advice on tax or on trading as a business, get it from someone qualified to give it.

4.5 Local storage

All inventory data is stored locally on your device. An exported backup, or a connected Google Drive backup, is your only copy. Clearing your browser data, changing browsers, or switching devices will permanently delete your inventory unless you have one. We do not hold a copy and therefore cannot restore your data for you under any circumstances.

Automatic backup is off unless you turn it on, and turning it on takes two separate steps: connecting Google Drive, and then switching on automatic backup. Until you have done both, nothing is backed up automatically. Once both are on, a backup runs on a timer — every 7 days unless you change the interval. On iPhone, interval backups stay dormant and run only when you back up yourself. Exporting a backup is available on any device, whether or not automatic backup is switched on.

Backup tools are provided in the app at Settings → Data & Backup, and we strongly recommend setting one up when you start. Keeping a current backup is your responsibility.

If you store information about other people in MadHaul — a buyer’s or seller’s details in a note or a field, say — you are responsible for handling it lawfully and securely.

4.6 No warranty

MadHaul is provided as-is, without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or that it will meet your particular requirements.

5. Credits and payment

Most of MadHaul is free and unlimited. Credits are consumed only by the five AI actions, at the rates set out on the pricing page. Costs are set on our side and sent to the app, and every AI action tells you what it will cost before it runs.

A credit is spent before the request is sent. If the request fails, the credit is returned automatically. If you cancel a request after it has started, the credit is not returned, because the cost has already been incurred. This is set out in full on the refunds page.

Credit packs are bought in the app, not on this site. Payments are handled by Stripe, and we never see or hold your card details.

6. Availability and changes

We may change, suspend or withdraw features, and the service may be unavailable at times for maintenance or for reasons outside our control. The AI features, sign-in and Google Drive backup require an internet connection; most of the rest of the app works offline.

We may update these terms. If a change materially affects you, the date at the top will change and we will describe the change here.

If MadHaul closes, we will give you at least 30 days’ notice, by email and in the app. During that time you can keep spending your credits, or ask for a refund of what you paid for any purchased credits you haven’t spent. Purchased credits still unspent and unclaimed when the service closes are refunded without you asking — to the card you paid with where possible, otherwise by arrangement with you. Free starter credits have no cash value and are not refunded.

7. Ending your use

You can stop using MadHaul at any time. Export your data first from Settings → Data & Backup — once it is gone from your device, it is gone. To close your account, see the privacy page.

Deleting your account deletes your credits with it, purchased ones included — even a pack you haven’t spent from. They can’t be refunded once the account is gone, so if you want a refund on a pack, ask before you delete.

We may suspend or close an account that breaches these terms — for example by misusing the AI features, getting credits by deception, or abusing payments. Before we do, we will email you to say why and give you the chance to reply, unless the breach is serious or the law stops us. If you think we have got it wrong, reply to that email or write to support@madhaul.app and we will look at it again.

If we close your account for a breach, we refund any purchased credits you haven’t spent, unless the closure is for fraud or payment abuse.

8. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer are not affected.

Subject to that, we are not liable for lost profits, lost sales, lost data, or any indirect or consequential loss arising from your use of MadHaul — including loss of inventory data from your own device, and including decisions made on the basis of an AI price estimate.

9. Governing law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts. Your statutory rights as a UK consumer are unaffected.

10. Contact

Legal notices, complaints and any question about these terms: support@madhaul.app. See the contact page for which route to use for what.